Privacy Policy

We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

  • Welcome to Mi Piel Medspa’s Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you visit or use our website. Personal information refers to any data that can identify you personally, such as your name, contact details, or health-related information. For a more detailed explanation, please read the full policy.

    Please note: This website does not offer or promote CBD/Hemp products or services, and there are no external links on our site to stores where these products are sold.

  • Who Is Responsible for Data Collection?

    The personal data collected on this website is processed by the operator of the website. You can find the operator's contact details in the legal notice section of the site. The operator is responsible for determining how and why your personal information is processed.

    How Do We Collect Your Data?

    Your data is collected in two primary ways:

    1. Directly from You: For example, when you fill out forms on our website, such as contact forms, appointment bookings, or signing up for our newsletter, we collect personal information such as your name, email, phone number, and health-related details (if applicable).

    2. Automatically via Technology: Certain technical data is automatically collected when you visit our website. This includes your browser type, operating system, the time of access, IP address, and the pages you visit. This data is collected to help improve the functionality and performance of the site.

    What Do We Use Your Data For?

    Your data is collected for various reasons:

    • To ensure the proper functioning of the website, including security and technical performance.

    • To analyze website usage and user behavior, which helps us improve your experience on the website.

    • To communicate with you in connection with our services (appointments, reminders, newsletters, etc.).

    We do not sell, share, or disclose your personal information to third parties or affiliates for marketing or promotional purposes.

    What Rights Do You Have Regarding Your Data?

    You have the following rights concerning your personal data:

    • Right to Access: You can request information about the data we have stored about you, its origin, its recipients, and why we collect it.

    • Right to Correct, Block, or Delete: You can request that we correct, block, or delete any inaccurate or unnecessary data.

    • Right to Withdraw Consent: If we process your data based on your consent (e.g., for marketing purposes), you can withdraw your consent at any time. Simply send us an informal email requesting the withdrawal.

    • Right to Lodge a Complaint: You have the right to file a complaint with relevant data protection authorities if you believe your rights have been violated.

  • By providing us with your mobile number, you consent to receive SMS messages related to the services we offer, including appointment reminders, special offers, and other relevant communications. These messages are sent based on your consent.

    Opt-out of SMS Messages:
    To stop receiving SMS messages, you can reply with "STOP" or "UNSUBSCRIBE" at any time.

    Manage Your Consent:
    For more information or to manage your consent preferences, you can reply with "HELP".

    Frequency of Communication:
    Message frequency may vary depending on the services or promotions you opt into.

    Message & Data Rates:
    Message & Data rates may apply based on your mobile carrier and plan.

    We will not share your mobile number or SMS-related data with third parties for marketing purposes without your explicit consent.

  • Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to recognize your browser during future visits. These cookies help us improve the functionality of the site, provide personalized content, and analyze how users interact with the site.

    There are two main types of cookies we use:

    1. Session Cookies: These are temporary cookies that are deleted once you close your browser.

    2. Persistent Cookies: These stay on your device until deleted manually or when they expire.

    You can control and manage cookies through your browser settings. For example, you can set your browser to alert you each time a cookie is set or block cookies altogether. However, please note that disabling cookies may limit the functionality of some parts of the site.

    For more detailed information about the cookies we use and how to manage your preferences, please refer to our cookie policy.description

  • Third-Party Providers

    We do not sell, trade, or share your personal data with third parties for their own marketing purposes. We may, however, share your data with trusted service providers and partners who assist us in delivering our services (e.g., payment processors, email service providers, etc.). We ensure that these third parties are compliant with applicable data protection regulations and treat your data securely.

    Payment Information

    When you enter payment details for a transaction (e.g., booking services or purchasing products), we collect the necessary data to process the payment securely. This information is transmitted via encrypted connections to prevent unauthorized access.

  • Our website includes features from Instagram. If you are logged into your Instagram account, clicking on the Instagram button will allow you to share content from our pages with your Instagram profile. Instagram may associate your visit to our site with your user account. However, we do not have access to the content of the data Instagram collects.

    For more information, please review the Instagram Privacy Policy.

  • If you subscribe to our newsletter, we collect your email address and any other details necessary to send you the requested information. You can unsubscribe from the newsletter at any time by clicking the "unsubscribe" link at the bottom of any email.

    We will not share your email address or personal details with third parties without your explicit consent. To unsubscribe, simply follow the link in the newsletter, or contact us directly.

  • Google Analytics

    We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to track website usage and provide insights into user behavior. The information generated (including your IP address) is usually transmitted to and stored on Google's servers in the United States.

    We have enabled IP anonymization on our site, which truncates your IP address within the EU before transmitting it to the United States. This ensures that your data is processed securely.

    You can opt out of Google Analytics tracking by disabling cookies in your browser settings.

  • You have the following rights regarding your information:

    Access: You can request access to the personal information we hold about you.

    Rectification: You can request corrections to inaccuracies in your personal information.

    Deletion: You can request the deletion of your personal information, subject to legal obligations.

    Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

  • We take your privacy seriously and are committed to handling your personal data with care. This privacy policy is designed to be transparent about how we collect, use, and protect your data. If you have any questions or concerns, please don’t hesitate to reach out to us using the contact details in the legal notice section of the website.

This policy is effective as of January 9, 2025.